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Personalizing Multi-Channel Communications

How It Works

Collect preferences at multiple touchpoints & channels

integrate them across the enterprise

Collect preferences wherever customers engage with you.

Website
Mobile Devices
Social Media
Email
Call Center
In Store
Kiosks

Integrate preferences across business units, vendors and systems.

CRM
Data
Warehouse
Marketing
Automation
Email Service
Provider
Business
Unit

I'm new to Preference Management

Start small, go big

from opt-down page to a full preference center

Read our FAQs about Enterprise Preference Management

Privacy by design

Honor communication preferences
Reduce consumer compliance risk by ensuring that opt-outs are honored throughout the organization
Access preference data in real-time
Go beyond opt-outs to capture express consent

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