MyPreferences  •  (800) 585-4888     YouTube Twitter LinkedIn  

Personalizing Multi-Channel Communications

Privacy Statement

Onsite Evaluation & Knowledge Transfer
  • Effective date of the policy
    Last Modified: June 2016
  • Scope of the policy
    At PossibleNOW, we know you care about your personal privacy and about the terms and conditions that govern your use of this Website (this "Site"). This Privacy Policy and Conditions of Use for PossibleNOW details the company's policies with respect to the handling of personally identifiable information submitted by the reader of this Privacy Policy or otherwise collected by PossibleNOW via the company's website. PossibleNOW will use and disclose Information only in accordance with the terms in this Privacy Policy and Conditions of Use. Because we are dedicated to serving your needs and respecting your preferences, we have adopted the policies and practices described in this Privacy Policy and Conditions of Use. This policy applies equally to PossibleNOW, Inc. and its subsidiaries and to the following domains (the "PossibleNOW Sites":)
  • General Legal Notice and Disclaimer
    Access to the publicly available information contained on this Website is provided by PossibleNOW to its customers and non-customers. References herein to any legal summary, product, process or service do not constitute or imply endorsement or recommendation by PossibleNOW. While we make every effort to present accurate and reliable information on this site, PossibleNOW does not approve or certify such information nor does it guarantee the accuracy, completeness, efficacy, timeliness or correct sequencing of such information. Use of such information is voluntary and reliance on it should only be undertaken after an independent review of its applicability, accuracy, completeness, efficacy and timeliness with regard to each user's specific needs. PossibleNOW (including its employees and agents) is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to or reliance on the information available through this Site. PossibleNOW makes no approvals, recommendations, endorsements, guarantees or warranties, including, but not limited to, any express or implied warranties of merchantability or fitness for any particular use or purpose of products or services named on this Site.
  • The information we gather (both active and passive)
    PossibleNOW collects several categories of information about and on behalf of customers and prospective customers in order to administer accounts and provide services. This data includes Non-Public Personal Information (NPPI) as well as sensitive information.
    • Personally identifiable information
      PossibleNOW collects personal information on its Websites when users fill out information request forms. When the user completes and submits a form, sends an email, fax, or contacts the company by telephone, PossibleNOW may store the inquiries and the contents including any personally identifiable information the user may have provided. Any personally identifiable information submitted via an inquiry is collected only with the knowledge and active participation of the user. Also, some of our compliance services require the collection of Non-Public Personal Information.
    • Customer-supplied data related to PossibleNOW Services
      This policy does not apply to data provided to the company by its customers as a part of the company's services. The policies governing the use of such data are covered within the specific services agreements related to such data and services.
    • Use of cookies and Web beacons
      PossibleNOW uses third party applications including Google Analytics, Oracle Eloqua and Clicky which may use Web beacons or clear gifs to track visitors on any of our Websites. We automatically collect and store; the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our sites; and the Internet address of the site from which you linked directly to our sites.

      We use this information only as anonymous aggregate data to determine the number of visitors to different sections of our sites, to ensure the sites are working properly, and to help us make our sites more useful. We do not use it to track or record information about individuals. Only if a site visitor provides us with their contact information through a form submittal do we know the identity of the site visitor.

      A "web beacon" is a transparent pixel image used in collecting information about website usage, email response and tracking. Web beacons are used to enhance functionality on the site (e.g. user ID and password prompts, and conference registration) and aggregate traffic data (e.g. what pages are the most popular.)

      A "cookie" is a small text file that a Website can place on your computer's hard drive in order, for example, to collect information about your activities on the site or to make it possible for you to use an online "shopping cart" to keep track of items you wish to purchase. The cookie transmits this information back to the Website's computer which, generally speaking, is the only computer that can read it. Many consumers do not know that "cookies" are being placed on their computers when they visit Websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to warn you when a Website attempts to place a "cookie" on your computer.

      We do not use persistent cookies or tracking mechanisms that collect personally identifying information on our sites. The only persistent cookies that PossibleNOW uses are Google Analytics code. These are first-party cookies. Google Analytics collects tracks and analyzes site statistics. These cookies do not collect any personally identifiable information and are only used for the statistical collection of data such as page hits. Our Websites use session cookies to anonymously collect a visitor's IP address and the date and time of the visit. Session cookies are temporary files that are erased when you close all browsers. We use these session cookies for site management purposes. Accepting session cookies on our sites is voluntary; you may still use the site if you decline cookies. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

      PossibleNOW's website does not respond to a browser's Do Not Track signal.
  • How we use the information we gather
    In general, we collect information about our customers to enable us to provide a service, administer customer accounts, deliver customer benefits (e.g., our newsletters) and to provide information on regulatory updates. Also, we regularly communicate notice to our customers regarding account activity.
  • Information sharing policy
    PossibleNOW does not sell your private profile or customer-owned information to third parties. We may share your information with affiliates or other third parties, or service providers to process information on our behalf or provide a service to us, such as fulfilling a direct mail piece to our customers; however, PossibleNOW requires that these third parties comply with PossibleNOW's privacy policies when processing this information. We may share anonymous, aggregated information about all our users with third parties.
  • How will changes to sharing policy be handled
    You will be notified by e-mail (if we have valid e-mail information) and postings on our Websites should PossibleNOW decide to change our policy regarding sharing your information.
  • Procedures for customers to update or correct erroneous information
    The Terms require that you ensure that information provided by you is accurate and up-to-date. If you wish to modify or update any information previously provided to PossibleNOW please contact us by e-mail at or by contacting customer service by telephone at: (800) 585-4888.
  • Customer choice
    PossibleNOW respects our customer's right to privacy and choice. Our company provides services only to businesses, not consumers. However, in keeping with industry best practices, we offer our business to business customers a choice about how they want us to communicate marketing information to them.
    • E-mail opt out procedures
      PossibleNOW's marketing e-mails contain an "unsubscribe" link at the bottom of the page. Clicking the unsubscribe link will allow you to opt out from future e-mails from PossibleNOW. You may also reply to the e-mails and type the words "REMOVE ME" in the subject line before sending. Your e-mail address will be removed from further e-mailings of marketing materials.
  • Links and third parties
    This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy statements of each site that collects information from you. PossibleNOW's Privacy Policy applies solely to information collected by the PossibleNOW Sites. You will know when you are leaving our site as a new browser window will open.
  • How do we protect our customers' information
    To help protect the privacy and security of customer owned data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personally identifiable information to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.
  • Collection of data regarding children under the age of 13
    Because of the nature of our business, our services are not provided to minors. We will not ask minors to provide their personal data if we have knowledge of their minority status.
  • How to contact or register a dispute
    Should you wish to register a dispute with PossibleNOW regarding our Privacy Policy please contact us by e-mail at or by contacting customer service by telephone at:
    (800) 585-4888. You may also mail us at the following address:
    ATTN: Compliance Officer
    4400 River Green Parkway
    Suite 100
    Duluth, GA 30096
  • Questions or comments
    If you have any questions regarding this Policy or any concerns about the privacy practices of PossibleNOW, please contact us by email at
  • Conditions of Use
    By using this site user agrees to the terms and conditions contained in the Privacy Statement and Conditions of Use and/or any other agreement that might exist. If user does not agree to any of these terms and conditions, user should not use this Site. User agrees that any dispute over privacy or the terms contained in this Privacy Policy, or any other agreement existing, will be governed by the laws of the­ state of Georgia.
  • How Privacy Policy updates will be communicated
    We reserve the right to amend the Privacy Policy at any time and for any reason, without notice to you, other than the posting of the amended Privacy Policy. Users should check site frequently to see the current Privacy Policy that is in effect any changes that may have been made to it. Substantial changes to our privacy or data sharing policy will be communicated to you through notices contained in our periodic transactional e-mail correspondence. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern
Great insights from our monthly newsletter

The Benefits of a Momentum Assessment.

A Momentum consulting engagement provides your organization with these benefits:

Maps success metrics and key value drivers to each of the business areas impacted by the implementation of preference management

Includes best practices and successful "real world" examples from a wide variety of industries (included in written Needs Assessment Report)

Includes industry competitive analysis; comparison with your peers in terms of preference management

Provides recommendations on a phased approach to preference management implementation

Takes existing technology infrastructure into consideration when making recommendations

Great insights from our monthly newsletter